DUE TO STIKE ACTION AT ROYAL MAIL, PLEASE EXPECT A SLIGHT DELAY WHEN CHOOSING STANDARD AND PREMIUM DELIVERIES.
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DELIVERY


Here at Tickety Boo, the health and wellbeing of our customers, employees, and their families is of the utmost importance.
Our dispatch team continue to work closely following the government guidelines. Along with the recommended social distancing and the increase in rigorous cleaning practices, we have put in place extra measures to ensure their safety.

At this time, we are still packing and shipping orders as normal, and we are doing everything within our power to ensure your orders arrive with you within our advertised timeframes. However, there may be delays with all our delivery options due to our couriers also respecting government guidelines on social distancing.

We want to thank you for your patience and understanding as we share this period of uncertainty together.


If you need your parcel sooner please choose either Premium or Express Delivery.

Stay safe, well and look after each other.



Standard UK delivery is FREE on all orders over £40 made online at tickety-boo.co.uk.
See below for full details of our delivery services and terms.
The delivery timescales quoted are the number of working days from date of despatch. During busy periods deliveries may take longer.
Standard Orders placed by 9am on a working day will normally be despatched same day subject to stock availability.
Express and Next Day Orders placed by 12 noon on a working day will be despatched same day subject to stock availability.
Sometimes it may be possible to leave your parcel at a property without obtaining a signature if requested by you. Tickety Boo Toys Ltd, our courier or delivery agents will not be responsible for any loss or damage that results from leaving the consignment as you have requested.
In the unlikely event that an item is not in stock, we will back order for you. You will have the option to cancel your order if you would rather not wait.
We do try our best to meet the delivery timescales that we quote, but occasionally a parcel can be late due to reasons that are out of our control.
Your parcel may be left with a neighbour if you are not in, please advise us if you do not want this to happen.

The maximum size for BFPO deliveries is 45 x 35 x 16cm, and a weight of 2kg, any larger parcels will be charged at cost.

Charges


UK Mainland Delivery

Mainland UK Delivery
Standard 2 to 3+ Days *
Order ValueCharge
Up to £5£3.95
£5 to £10£3.95
£10 to £40 £2.95
Over £40FREE
Mainland UK Delivery
Premium 1 to 2+ Days **
Order ValueCharge
Up to £5£4.95
£5 to £10£4.95
£10 to £40 £4.95
Over £40£3.95
Mainland UK Delivery
Express Next Day ***
Order ValueCharge
Up to £5£9.95
£5 to £10£9.95
£10 to £40£9.95
Over £40£6.95

* 2 to 3+ working days from the Date of Dispatch, delivered by Royal Mail Tracked or Courier. Courier does not deliver on Saturdays.

** Premium Delivery is shipped by Royal Mail Tracked or Courier. Courier does not deliver on Saturdays.

*** Express Next Day Delivery is sent by Tracked Courier. Courier does not deliver on Saturdays.


Northern Ireland, Isle of Man, Highlands & Islands Delivery

Northern Ireland, Isle of Man, Highlands & Islands
Economy 4-6 Days *
Order ValueCharge
Up to £5£3.95
£5 to £10£3.95
£10 to £40 £2.95
Over £40FREE
Northern Ireland, Isle of Man, Highlands & Islands
Premium Delivery**
Order ValueCharge
Up to £5£9.95
£5 to £10£9.95
£10 to £40£9.95
Over £40£9.95

* 5+ days from the Date of Dispatch, delivered by Royal Mail or Courier. Courier does not deliver on Saturdays.

** Premium Delivery is shipped by Royal Mail or Courier, sorry but some remote areas may not be covered. Courier does not deliver on Saturdays.


Republic of Ireland Delivery - Service Currently Suspended

Republic of Ireland
Economy 5+ Days *
Order ValueCharge
Up to £10£6.99
£10 to £40 £6.99
Over £40£4.99
Republic of Ireland
Premium Delivery 2 to 4 days**
Order ValueCharge
Up to £10£10.99
£10 to £40£10.99
Over £40£7.99

* Economy 5+ days from the Date of Dispatch, delivered by Royal Mail or Courier. Courier does not deliver on Saturdays.

** Premium Delivery is shipped by Royal Mail or Courier. Courier does not deliver on Saturdays.


Channel Island Delivery

Channel Island Delivery
Standard 5-7 Days *
Order ValueCharge
Up to £10£3.95
£10 to £40 £4.95
Over £40
**Up to 2kg
£5.95

* 5 to 7 days from the Date of Dispatch, delivered by Royal Mail. Sometimes non EU customers may experience delays due to customs clearance in the destination country.

** Larger orders may have to be sent by courier, we will contact you regarding any additional delivery charges if this is the case and you will have the option to cancel your order.


European Delivery - Service Currently Suspended

European Delivery
Standard 5-7 Days *
Order WeightCharge
Up to 2Kg£13.95
Over 2Kgp.o.a.

* For orders up to 2kg we offer delivery to Europe for £13.95. Items are sent standard delivery by Royal Mail, and arrive 5 to 7 days from the Date of Dispatch. Larger orders may have to be sent by courier, we will contact you regarding any additional delivery charges if this is the case and you will have the option to cancel your order.


Worldwide Delivery - Service Currently Suspended

Worldwide Delivery
Standard 7 Days *
Order WeightCharge
Up to 2Kg£24.95
Over 2Kgp.o.a.

* For orders up to 2kg we offer delivery worldwide for £24.95. Items are sent standard delivery by Royal Mail, who aim to deliver within 7 days to major worldwide cities- more remote areas may take longer.

Sometimes you may experience delays due to customs clearance in the destination country.

Larger orders may have to be sent by courier, we will contact you regarding any additional delivery charges if this is the case and you will have the option to cancel your order.


Further Information

Please Contact Us if you would like some more information.

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